Privacy policy — Swap

Last updated: 15 November 2026.

Who processes your data

The data controller is Emanuele Menduni, registered at Via di Torre Spaccata 182, 00169 Rome (RM), Italy, VAT number IT17694991005, tax code MNDMNL85L22H501G, email info@swapsuite.app. For any request about your data write to info@swapsuite.app.

This policy covers the swapsuite.app website and the Swap apps (currently The Dock and The Look). Payments are handled by Paddle, which processes payment data as an independent controller: see below.

What data we process and why

When you buy

• What: email address, customer name and country, and the order and subscription identifiers Paddle sends us. We do not receive or store your card number.
• Why: to create your license, email it to you, let you download the app and support you. Legal basis: performance of the contract.

When you use a Swap app

• What: to check that your license is valid, the app contacts swapsuite.app and sends the license key, the app name and an anonymous identifier of your Mac (a computed fingerprint that cannot be traced back to your serial number or your name). We record the identifier and the date of the last check, to enforce the limit of Macs per license.
• Why: to make the license work and prevent use on more Macs than allowed. Legal basis: performance of the contract and legitimate interest in preventing abuse.
• What we don't do: the apps have no analytics server, do not record what you do and do not send us your contacts, calendar, notes, clipboard or the text you select. This data stays on your Mac.

AI assistants

If you use Claude, ChatGPT, Gemini or Perplexity from the app's panel, the text you send goes to the service you chose, under your account and its terms and privacy policy: we do not receive it. Before every send you see what you are about to share. Short answers written by Apple's model (Apple Intelligence) are produced on your Mac.

macOS permissions

The apps ask, only when needed, for Accessibility, Calendar, Contacts and Automation permissions. They are used to show badges and minimized windows, and to read selected text, the next event, email recipients and incoming mail. The data read stays on your Mac. You can remove every permission in System Settings.

When you visit the website

The website uses no profiling cookies and no third-party analytics. The server logs the requested addresses and the IP address for security and proper operation, for a limited time. Checkout opens in a Paddle window, which may use its own technical cookies.

Who we share it with

• Paddle (Paddle.com Market Limited), which sells the licenses as merchant of record, collects payment, applies VAT and issues the receipt. Paddle is an independent controller of payment data; its policy is on paddle.com.
• OVHcloud, which hosts the website and mailboxes, in the European Union.
• We do not sell your data and do not use it for advertising.

How long we keep it

We keep license data while the license is active and for 24 months after it expires or is revoked, for support and to handle disputes. Accounting data is kept by Paddle and by us for as long as the law requires.

Your rights

You can ask for access, correction, deletion, restriction and portability, and object to processing, by writing to info@swapsuite.app. If you think your data is not handled properly you can contact your data protection authority (in Italy, the Garante per la protezione dei dati personali, garanteprivacy.it).

Changes

If this policy changes, we update the date at the top and, for important changes, let you know by email.